[Notice] Information regarding fan letters, gifts and support

Hello.

This is FirstOne Entertainment.

We would like to inform you about sending NINE.i fan letters, gifts, and support.

[Fan letters and gifts]

1. Address for sending fan letters and gifts:

(Zip code: 06041)

2F FirstOne Entertainment, 733, Nonhyeon-ro, Gangnam-gu, Seoul, Republic of Korea

2. Fan letter delivery information

-Fan letters can only be sent by mail and delivered by staff during official schedules such as fan signing events and public broadcasts.

-When delivering fan letters, please accurately enter the company name and recipient artist name.

-Fan letters can be sent without prior application. Please send them to the address above.

-Direct visits to the company and artists’ accommodations are not permitted.

-If costs such as cash on delivery, customs fees, or quick service arise, it may be returned or discarded depending on the situation.

3. Gift delivery information

-Gifts can only be sent by mail and delivery on schedule is not possible.

4. Items that cannot be given as gifts

- Cash items such as cash/gift cards/gift certificates/coupons are not permitted.

-Products with risk of breakage or damage

ex) Bouquets, wreaths, flower pots, vases, glass, ceramics, etc.

-prog

ex) Chocolate, candy, beverages, snacks, cakes, alcohol, health supplements, etc.

- Bulky products

ex) Life-size banners, life-sized figures, large teddy bears, etc.

*It is not limited to the above items and may be returned and discarded if it is judged to be legally or morally problematic.

[support]

1. Application process

Email subject: [Fan Support Application] Artist Name / Representative Name / Support Items

mail content:

-Applicant or organization name (individual/group)

- Representative contact information

-Support items: Product type and details

-Desired schedule: Enter desired date and time (confirmed after consultation with us)

*Application reception and inquiries: official.firstone1@gmail.com

*Please apply according to the form. After checking your email, a person in charge will contact you separately.

2. Support availability schedule

- Officially announced schedules such as anniversaries (debut date, birthday, etc.), music broadcasts, concerts, fan meetings, etc.

- In the case of broadcast-related support, availability varies depending on the schedule, so we will respond according to the schedule.

3. Support precautions

-Support applications are made through a pre-application system via official email.

-Only support that has been agreed upon with the person in charge in advance can be provided, and must be finalized in consultation with the person in charge at least 7 days prior to the proceeding date.

-If multiple supports overlap on the same schedule, applications will be processed in order of application.

(If you send an e-mail in order to preempt the progress while the schedule and details are not confirmed, it will not be accepted and you may be disadvantaged in future applications.)

-Any support for speculative activities prior to the announcement of the official schedule will be invalidated and no response will be given.

-If support is unilaterally canceled more than twice without reasons discussed with the person in charge, future applications will not be accepted.

-Continued requests for certification for support may result in disadvantages for future applications.

-If there are items that are different from those on the application form or cannot be gifted, they may be returned or discarded without further notice.

-Support visits to the office or delivery of support through the artist are not possible without prior arrangement.

-If support is sent without prior agreement, it may be returned or discarded without further notice.

Please be sure to check the notice before applying.

We would like to express our deepest gratitude to all the fans who support our artists.

Thank you.